When you place a preorder, you reserve a garment ahead of production. Our lead times do vary for each product, averaging between 1 to 3 weeks. You can find this information on the specific Product Page. Please note, once your order is placed, the full payment will be captured up front

Shipping windows can be subject to change. As with all manufacturing processes, the realities of supply-chain delays, workshop hours and unexpected global events can all impact delivery timelines. Preorders that encounter production delays, within reason, will not be cancelled. 

Orders which include a combination of ready-to-ship and preorder styles will ship in one parcel, once all styles are ready-to-ship. To arrange separate shipments, please contact us. Alternatively you coud place 2 seperate orders.

Preorders are strictly non-refundable, but can be exchanged for store credit. Preorders that encounter production delays will not be cancelled. refund and exchange here

For any enquiries regarding time-frames  please contact us or leave a message in the Chat Box

Custom options: Most items, although not depicted in the store, can be made in a variety of colours and washes, at no extra charge, Please note that CUSTOM SIZING, FABRICATIONS, AND LENGTHS ARE NOT AVAILABLE. Any options can only made according to our standard dress sizes. Refer to our size guide. Send a request here.

Custom option orders are strictly non-refundable, but can be exchanged for store credit. 

Custom option orders that encounter production delays will not be cancelled. 

For any enquirers regarding time-frames and custom requests please email here or leave a message in the Chat Box

We are not able to split orders and ship available items first. If you wish to purchase pre-order items and available items together, we recommend placing a separate order for each.

Please trust we're always working to bring your garments to life as quickly as we